7edbd Privacy Policy

1. Introduction

7edbd ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how we collect, use, store, and protect your personal information.

By using our website, you are agreeing to the terms of this privacy policy. Please read this policy in full.

2. Scope of Application

This privacy policy applies to the following individuals:

• All members registered on the 7edbd platform
• Visitors browsing our website
• Individuals who contact our customer support
• Individuals who participate in any of our promotional activities

3. What Information We Collect

7edbd may collect the following types of information about you:

• Identity Information: Name, date of birth, national ID number (where applicable)
• Contact Information: Email address, mobile number
• Financial Information: Details related to bKash, Nagad, Rocket, Upay, or bank accounts (for transaction processing only)
• Technical Information: IP address, browser type, device information, cookie data
• Usage Information: Gaming history, transaction records, login activity
• Communication Records: Your conversations with our customer support

4. How We Collect Information

We collect information in the following ways:

• Directly Provided: When you open an account, fill out a form, or contact us
• Automatic Collection: Through cookies, log files, and web beacons
• From Third Parties: From identity verification and fraud prevention agencies (as part of the KYC process)
• Payment Providers: From payment service providers at the time of processing transactions

5. Purpose of Using Your Information

7edbd uses your information for the following purposes:

• Creating, managing, and verifying accounts
• Processing financial transactions (deposits and withdrawals)
• Providing customer support and resolving issues
• Preventing fraud, money laundering, and other illegal activities
• Analyzing usage patterns to ensure responsible gaming
• Meeting legal obligations and maintaining relationships with regulatory bodies
• Conducting analysis to improve our services
• Sending promotional communications with your permission

6. Sharing Information with Third Parties

7edbd does not sell your information. However, in certain circumstances we may share information with the following parties:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, and banking institutions — information necessary to process transactions
• Identity Verification Services: To complete the KYC (Know Your Customer) process
• Technology Partners: For platform operations, cybersecurity, and data storage services
• Legal Authorities: Government or regulatory bodies based on court orders or legal obligations
• Fraud Prevention Agencies: To detect and prevent illegal activities

All third parties operate under strict confidentiality agreements and may only use your information for specified purposes.

7. International Data Transfers

Our servers and data storage systems may be located in multiple countries. Wherever data is stored, we ensure that the same level of protection applies. All data transfers are secured through encryption.

8. Security Measures

7edbd uses industry-standard technology to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
• Firewall Protection: Advanced firewall systems prevent unauthorized access
• Secure Password Storage: Passwords are never stored in plain text
• Regular Security Audits: Regular audits conducted by third-party experts
• Access Controls: Only authorized personnel can view your information
• Data Backups: Regular backups maintained to protect data

9. Data Retention Period

We retain your information for as long as necessary:

• All account information is retained while the account remains active
• Certain information is kept for a defined period after account closure due to legal obligations
• Financial transaction records are retained in accordance with regulatory guidelines
• Once the retention period expires, data is securely deleted or anonymized

10. Use of Cookies

7edbd uses cookies on our website. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the website — these cannot be turned off
• Functionality Cookies: Help remember your preferences and settings
• Analytics Cookies: Help us review how our website is used
• Security Cookies: Used to detect fraudulent activity

You can manage cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

11. Your Rights Regarding Your Information

As a user of the 7edbd platform, you have the following rights:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
• Right to Restrict Processing: The right to request that we limit the use of your information for specific purposes
• Right to Data Portability: The right to receive your information in a structured format
• Right to Object: The right to object to the processing of your information in certain circumstances
• Right to Withdraw Consent: The right to unsubscribe from promotional communications at any time

To exercise these rights, contact us at: [email protected]

12. Marketing Communications

We will only send you promotional messages when you have given permission to do so. Every marketing email contains an "unsubscribe" link. You can stop promotional communications at any time by emailing us.

13. Protection of Minors' Information

7edbd is operated exclusively for individuals aged 21 and above. We do not knowingly collect information from anyone under 21. If we are notified that a minor has opened an account, that account and all associated information will be deleted immediately.

14. Linked Websites

Our platform may contain links to certain third-party services, including payment gateways. These third-party websites have their own privacy policies and we are not responsible for their data practices. We recommend reading their policies before using third-party services.

15. Changes to the Privacy Policy

7edbd may update this privacy policy as needed. For significant changes, we will:

• Post a notice on the website
• Notify registered users by email (for important changes)
• Update the "Last Updated" date at the top of the page

Continuing to use the service after changes means you agree to the updated policy.

16. Responsible Gaming and Data

We analyze your gaming patterns to ensure responsible gaming. This information is used to:

• Identify problematic gaming behavior and provide support
• Manage self-exclusion and limit-setting features
• Ensure a safe and enjoyable gaming experience

To learn more about responsible gaming, read our Responsible Gaming Guidelines.